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Frequently Asked Questions
Systems, Usernames, Passwords
There are different systems employed within the province web
services.
OPWest, @opwest.org email, and YahooGroups are the big three.
Each of them require independent password accounts.
- OPWest
For logging into private areas of the website, preaching
database, website statistics, and other protected resources for
the friars use only. The "Internal" menu at the top of
most web pages has both of the below links.
-
Forgotten username and/or password?
- Change
password
- How do I request a username and password?
Contact the Webmaster:
Email
- What can I do with this login?
There are always additional features being added. You
can access private areas
of the website just for friars of the province, post to the
preaching database, see
website statistics,
change your password online, email yourself a forgotten
password or username just to name some of the features.
- How often do passwords get changed?
You may change your password at any time
while online. However, on
occasion passwords are forcibly changed for security
reasons. When this occurs, your new random password
will be emailed to you.
- What is required of new passwords?
Five to fifteen alpha-numeric characters long.
You may not use spaces or special characters, e.g.
!@#$%^&*()<>?/\|}{[]
- Are passwords and usernames case-sensitive? Yes.
- @opwest.org Email
The website has a separate component this offers email
accounts. These accounts always end in @opwest.org, eg.
friarsname@opwest.org
and the webmaster issues these accounts. The following
help is only for @opwest.org email accounts and not email
accounts with yahoo, gmail, hotmail, or any other email
provider.
- Who is eligible for an @opwest.org email account?
Employees and friars of the Western
Dominican Province.
- What kind of email is it?
It is a POP3, which may access both
the web-based and client-side email options.
- How do I get one?
Contact the Webmaster:
Email
- Forgetten password for my @opwest.org email account?
You will have to contact the webmaster and have him reset it
for you. He will randomly make one up, but then you
can change it to whatever you like.
- I want to change my
@opwest.org password, how do I do that?
- What are the advantages and disadvantages of web-based
and client-based email options?
- Web-based Option
The advantages of this
options are that you only need an internet browser to
retrieve your email. You simply go to the
opwest.org website, go to the menu option, and login.
You get your email while traveling very easily this way.
You don't even have to carry a laptop with you.
You only need to borrow someone's computer or go to
public access computer in an internet cafe, library,
or elsewhere and login. Security for this is very
good when you logout and close your browser. It is
easy, quick, and gets the job done.
The disadvantages of this
option are that you have no spam filter and limited
contact management. Your spam will show up with
***SPAM*** in the subject and cannot be moved to a spam
folder automatically. So you end up having to
delete in manually while in there.
- Client-based Option
The advantages of this
options are that you have the full power of advanced
software available to you. Programs like Outlook,
Outlook Express, Eudora, Safari, etc. can run filtering
rules to throw your spam in a folder or delete it, color
code or play sounds based on the rules, advanced spell
checking, contact management, etc. They also can
managed multiple email accounts all at the same time.
For example, you have three email accounts, when you
press send/receive the client sends/receives your email
from all three accounts with a single click. Then
you can also share your address book for contact
management between all the accounts. Generally,
you can keep a lot more information about your contacts
too. When you learn the functionality of your
email client, it can greatly reduce the spam you see and
make for a much more pleasant emailing experience.
The disadvantages of this
option are that you have to go through the setup
procedure. Each email client software has slightly
different methods of setting up POP3 and SMTP, so one
has to spend the time doing this. Normally, one
should be able to setup a client in 5-15 minutes.
- How do I use the web-based option for my email?
The "Internal" menu at the top of 99% of our web pages has
an option called "Webmail" that will take you to the login.
- How do I use the client-based option for my email?
You must already have installed on your computer an email
client program that allows you to enter the email client
settings. These settings tell your program how to
communicate with he mail server so that your email may be
retrieved and sent.
-
How do I configure my email
client software?
- How do I stop
the spam?
-
How do I create a spam filter
in my client software?
- Does the web-based option have spam filtering? No.
- Listservs: YahooGroups
YahooGroups are who we use for our listserv capabilities.
They offer this service for free without limitations on sending,
so this has solved many technical problems of our past.
- What listservs are
available?
- Are there restrictions
on who may use the listsers? Yes.
- Forgotten username and/or password?
One may join a yahoogroup by using their YahooID, or join
without one. If you joined with a YahooID you will
have to use yahoo.com's username and password recovery
system. If you joined without a YahooID, there is no
password or username and so you have not forgotten them.
- How do I join a listserv?
- 1.
Email
the webmaster and let him know which listserv(s) you want to join.
- 2. He will send you an electronic invitation with
two easy to follow instructions
- 3. Completing the two instructions, you will be
added, and start receiving the listserv news
- I've changed email addresses, what do I do?
Follow the same instructions above for "How do I join a
listserv?", but also tell the webmaster which old email
accounts you need deleted.
File Transfer Protocol
Miscellaneous
- How do I report a broken link?
Cut and paste the URL (the web address) the specific page
into an email and send it to the webmaster.
- How do I report a textual edit?
Cut and paste the URL (the web address) the specific page
with a note into an email and send it to the webmaster.
- [WDP Friars Only] I want to submit an item to be
featured on the website, what do I do?
Western Dominican friars are encouraged to submit feature
items to the webmaster. When submitting feature items
please reference the guidelines located in the "Province Members" area of the
website. You will need your login credentials to access
these guidelines.
- Where did that feature go that I saw on the website some
time ago?
Please review our Archive of Features and our
Archive of Media found under the "Home" menu at the top
of this web page.
- How do I contact friar _________?
Please use our "Directory of Friars" on the "About" menu
option at the top of this web page.
- I am researching my family genealogy, where can I
inquire into your history?
- If you are looking for a friar who is still alive,
please use our "Directory of Friars" on the "About" menu
option at the top of this web page.
- If you are looking for a deceased friar, please use
the "Directory of the Deceased" on the the "About" menu
option at the top of this web page.
- For additional inquiries, please contact our
Province Archivist using our "Province Officials" on the
"About" menu option at the top of this web page.
Firewalls
There are different types of firewalls, some are software-based,
while others are hardware-based. If your physical location is
using a SonicWall firewall and you require assistance with it,
please contact the webmaster. Sometimes the SonicWall's have
false-positives and block content on the internet. The
webmaster can help get these fixed, usually within 24 hrs.
There are also other advanced features of the SonicWall, so if you
have questions or need help, just ask.
Do you have a question
that is not covered above?
Feel free to contact the webmaster with the information provided at
the top of this web page.
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